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I would like to lock in my annual renewal rate and enroll in the Auto Renewal program. By opting in, I agree to the Auto Renewal terms and conditions
- What is Auto Renewal?
Auto Renewal is a convenient way to renew your membership before it expires on an annual basis. By selecting the “opt in” feature, you give permission for the credit card you provide to be charged automatically on the date of your renewal.
- How do I sign up for Auto Renewal?
You can sign up for Auto Renewal by clicking on the Manage Auto Renewal tab in the My Accounts section of the site and following the directions. You will receive a confirmation email when you successfully set up Auto Renewal.
You can also sign up for Auto Renewal by completing the payment slip on your renewal notice and selecting the Auto Renewal box when returning your payment to My Planet Rewards.
- Could my renewal/access fee change from year to year?
No. By opting into the Auto Renewal program, your fee will be locked and will remain the same while you are opted in. If you choose to opt out of Auto Renewal at anytime, the renewal/access fee could be subject to change.
- Can I opt out of Auto Renewal?
You can opt out from Auto Renewal by going to the Manage Auto Renewal tab in the My Accounts Section.
- Will I receive notification before my credit card is charged for the renewal fee?
Notice of renewal term will be sent to the email address provided 30 days before your credit card will be charged through Auto Renewal.
- How long will Auto Renewal be in affect?
Auto Renewal will remain in place for as long as you are an active member. If you wish to change your settings for Auto Renew, please visit the Manage Auto Renewal tab in the My Accounts Section.
- Will I be charged any additional fees for using Auto Renewal services?
Never! This is a free services offered to members. You will only be charged the fee for your renewal.
- How can I change the credit card that is being used for Auto Renewal?
You can manage the credit card on file by going to the Manage Auto Renewal tab in the My Accounts Section.
- What happens if my credit card on file is expired/cancelled/declined?
If the charge fails for any reason, you will receive an email notification that payment was not made.
- If my payment fails, can I still access my account?
If payment is not received by the expiration date, you will not be able to access your account until the renewal fee has been paid.
Congratulations on your decision to renew your membership to My Planet Rewards. We hope that you truly enjoyed all the money you saved by booking travel and leisure through the club. We are working hard to create new programs and vacation opportunities for you to take advantage of. If you have any questions about the benefits of your membership, do not hesitate to contact our representatives. Our goal is to make sure you understand how to get the full value of your membership. Please note that your renewal fees are being collected by our affiliate, Vacation Owners, Inc., which will also be the name displayed on your credit card statement. We welcome you to continue your enjoyment and use of the club and the new features and benefits that are being added regularly. Happy Vacationing!
In the event My Planet Rewards is informed that your travel reservation has become unavailable, My Planet Rewards reserves the right to offer alternative arrangements, which may require additional fees, or provide you a full refund for the total monies paid to My Planet Rewards for the unavailable reservation excluding additional fees incurred for previous reservation modifications. You understand and agree that My Planet Rewards shall not be responsible or liable for any other travel arrangements made in relation to this reservation.
Chargebacks occur when your credit card provider requests that My Planet Rewards returns monies on a transaction which you dispute or claim is fraudulent.
My Planet Rewards recognizes that chargebacks can happen for a variety of valid reasons. However, if you make a credit card payment through My Planet Rewards in respect of a booking, and you later dispute this legitimate charge by raising a chargeback without merit (in our sole discretion), whether fraudulently or otherwise, we may take steps to recover any charges resulting from such an unmerited chargeback from you directly. Unmerited chargebacks include but are not limited to: disputing a charge made in accordance with the Cancellation policy; disputing a charge made in respect of the rental in which you fail to make reasonable efforts to work with the My Planet Rewards or rental provider to resolve any issues; or requesting a chargeback without a legitimate reason and/or failing to provide any supporting information in respect of the chargeback to allow those parties from which the chargeback is requested to assess the basis of the chargeback request.
My Planet Rewards takes a zero tolerance approach to chargeback fraud. Furthermore, in the event of any unmerited chargeback requests, we reserve the right to recover monies by any legitimate means available to us, including using a third-party debt collection agency, or any other lawful means to recover funds successfully charged back to you in such circumstances.
All membership renewal purchases are non-refundable.